Discover the World's Finest Cultural Experiences

1. Agreement to Terms

By accessing and using Genteel Globe's services, you accept and agree to be bound by the terms and provision of this agreement.

2. Service Description

Genteel Globe provides premium cultural travel concierge services, including but not limited to journey planning, exclusive access arrangements, cultural experiences, and travel support services.

3. Booking and Payment Terms

All bookings require a deposit upon confirmation. Full payment is due 60 days prior to departure. Payments are processed securely and all major credit cards are accepted.

4. Cancellation Policy

Cancellations made 90+ days prior: Full refund minus 10% administrative fee. 60-89 days: 50% refund. 30-59 days: 25% refund. Less than 30 days: No refund unless exceptional circumstances.

5. Travel Insurance

We strongly recommend comprehensive travel insurance. Genteel Globe is not liable for costs arising from trip cancellation, interruption, or medical emergencies.

6. Limitation of Liability

Genteel Globe's liability is limited to the total cost of services purchased. We are not responsible for third-party service providers, natural disasters, or circumstances beyond our control.

7. Intellectual Property

All content, trademarks, and intellectual property on this website are owned by Genteel Globe and protected by applicable laws.

8. Privacy and Data Protection

We comply with GDPR and other applicable privacy laws. Personal data is processed according to our Privacy Policy.

9. Governing Law

These terms are governed by New York State law. Any disputes will be resolved through arbitration in New York County, NY.

10. Contact Information

For questions about these terms, contact us at [email protected] or +1 (212) 555-0147.

1. Information We Collect

We collect personal information including name, contact details, travel preferences, passport information, dietary requirements, and payment information necessary to provide our services.

2. How We Use Your Information

Your information is used to: plan and execute travel experiences, communicate with you, process payments, comply with legal requirements, and improve our services.

3. Legal Basis for Processing (GDPR)

We process your data based on: consent, contract performance, legal obligations, vital interests, and legitimate business interests in accordance with GDPR Article 6.

4. Data Sharing

We share data only with: trusted travel partners, accommodation providers, transport companies, payment processors, and legal authorities when required by law.

5. Data Security

We implement industry-standard security measures including SSL encryption, secure servers, access controls, and regular security audits to protect your information.

6. Your Rights Under GDPR

You have the right to: access your data, correct inaccuracies, delete data, restrict processing, data portability, object to processing, and withdraw consent.

7. Data Retention

We retain personal data for 7 years after your last travel experience for legal compliance, or until you request deletion where legally permissible.

8. Cookies and Tracking

Our website uses cookies for functionality, analytics, and user experience improvement. You can control cookies through your browser settings.

9. International Transfers

Data may be transferred internationally for service delivery. We ensure adequate protection through standard contractual clauses and adequacy decisions.

10. Contact and Complaints

For privacy concerns, contact our Data Protection Officer at [email protected]. You may also lodge complaints with supervisory authorities.

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide better functionality and understand how you use our site.

2. Types of Cookies We Use

Essential Cookies: Necessary for website functionality, including security and basic features.
Analytics Cookies: Help us understand visitor behavior and improve our website.
Functional Cookies: Remember your preferences and enhance user experience.
Marketing Cookies: Used to deliver relevant advertising and track campaign effectiveness.

3. Third-Party Cookies

We may use services from Google Analytics, social media platforms, and other providers that set their own cookies subject to their privacy policies.

4. Cookie Consent

We obtain your consent before using non-essential cookies. You can withdraw consent or modify preferences at any time through your browser settings.

5. Managing Cookies

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality and user experience.

6. Cookie Retention

Session cookies are deleted when you close your browser. Persistent cookies remain until they expire or you delete them manually.

7. Updates to Cookie Policy

We may update this policy to reflect changes in technology or regulations. Changes will be posted on this page with updated dates.

8. Contact Information

For questions about our cookie practices, contact us at [email protected] or +1 (212) 555-0147.

1. DMCA Compliance

Genteel Globe respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA). We respond promptly to valid copyright infringement notices.

2. Copyright Infringement Notification

To file a DMCA notice, please provide:
• Physical or electronic signature of copyright owner
• Description of copyrighted work claimed to be infringed
• Location of allegedly infringing material on our site
• Your contact information
• Statement of good faith belief that use is unauthorized
• Statement of accuracy under penalty of perjury

3. DMCA Agent Contact

DMCA Agent: Legal Department
Email: [email protected]
Address: 425 Park Avenue, Suite 2801, New York, NY 10022
Phone: +1 (212) 555-0147

4. Counter-Notification Process

If you believe material was removed in error, you may file a counter-notification including identification of material, location, and statement under penalty of perjury.

5. Repeat Infringer Policy

We maintain a policy of terminating accounts of users who are repeat infringers of intellectual property rights.

6. Fair Use Consideration

We consider fair use, commentary, criticism, and other legally permissible uses when evaluating copyright claims.

7. Response Timeline

We typically respond to valid DMCA notices within 24-48 hours and take appropriate action including content removal when necessary.

8. Legal Disclaimers

This policy doesn't constitute legal advice. For complex copyright issues, consult qualified legal counsel.

1. Our Commitment to GDPR

Genteel Globe is fully committed to compliance with the General Data Protection Regulation (GDPR) and protecting the privacy rights of all European Union residents.

2. Lawful Basis for Processing

We process personal data based on:
• Consent: Where you have given clear consent
• Contract: To fulfill our travel services
• Legal Obligation: To comply with laws
• Vital Interests: To protect health and safety
• Legitimate Interest: For business operations

3. Your GDPR Rights

Right of Access: Obtain copies of your personal data
Right to Rectification: Correct inaccurate data
Right to Erasure: Request deletion of data
Right to Restrict Processing: Limit how we use data
Right to Data Portability: Receive data in usable format
Right to Object: Object to certain processing
Rights Related to Automated Decision Making: Human review of automated decisions

4. Data Protection Officer

Our appointed Data Protection Officer oversees GDPR compliance:
Contact: [email protected]
Address: 425 Park Avenue, Suite 2801, New York, NY 10022

5. Data Breach Notification

We maintain procedures to detect, report, and investigate data breaches. Relevant authorities and affected individuals will be notified within 72 hours when required.

6. International Data Transfers

When transferring data outside the EU, we ensure adequate protection through approved mechanisms including Standard Contractual Clauses and adequacy decisions.

7. Data Retention Periods

We retain personal data only as long as necessary for the purposes collected, legal requirements, or until you request deletion where legally permissible.

8. Exercising Your Rights

To exercise your GDPR rights, contact us at [email protected]. We will respond within one month and may request identity verification.

9. Supervisory Authority

You have the right to lodge a complaint with supervisory authorities in your jurisdiction if you believe we have not handled your data appropriately.

10. Regular Compliance Review

We regularly review and update our data protection practices to ensure ongoing GDPR compliance and best practices.